![]() It is the only element of the service that is short of stellar. Forgive me for not acknowledging your humanity! I would still encourage them, though, to consider a live-chat or phone option for customer service. I misunderstood the reference to them being the “Smilebox WEB” and “The Voice of Customer Service” and presumed they were a bot. *Amendment* After clarification-and in case you’re the type of person who reads the review but not the response-my Smilebox customer service experience was a with a human after all. On the other hand, you PROBABLY won’t need customer service. smilebox specializes in photo slideshows, e-cards, invitations, flyers, collages, photo sharing, online application, and connecting with friends and family Complaints and feedbacks on Smilebox The reviews that users have dropped on Smilebox have been generally positive. The lack of any sort of real-time or near real-time communication with a real person (or a competent bot) is a bit outdated. Their customer service, though, is very slow and difficult to interact with. Olha (support) and Maria (Smilebox Web) gave me steps to resolve my. I received quick responses (within 24 hours) to my request for help with viewing invitee responses to my invitation creation. Explore ratings, reviews, pricing, features, and integrations offered by the Social. The personalized e-card-especially with the music component-can really deliver an touching and emotional moment. I could not troubleshoot my problem from looking at FAQ. Smilebox user reviews from verified software and service customers. Would love more creative choices when editing a card slideshow and ability to allow gif’s ( videos) within cards would be awesome. However, as for their platform, I’d rank more 4 star. One great service with one flaw to consider I could not troubleshoot my problem from looking at FAQ. 5 starts for their excellent customer service support.
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